Coffee Friends is currently preparing its online sales, reservation and payment systems.

Once online sales and payments become available, details including prices, service descriptions, payment methods and cancellation conditions will be displayed on the relevant product or service page before purchase or booking.

1. Seller / Service Provider

Coffee Friends Co., Ltd. (Coffee Friends 株式会社)

2. Representative

Ho Wai Man Grace (何 慧敏)
Representative Director

3. Business Address

251-3 Zakimi, Yomitan-son, Nakagami-gun,
Okinawa 904-0301, Japan

4. Telephone

098-952-4349

5. Email

heycoffeefriends@gmail.com

6. Website

https://www.coffeefriends.today

7. Prices

Prices are shown, inclusive of applicable consumption tax, on each product, service, booking or application page.

8. Additional Charges

Shipping charges may apply to products requiring delivery. Where shipping or other additional charges apply, they will be displayed before the customer completes the purchase.

Customers are responsible for any internet connection or data communication charges incurred when accessing our website or making an online booking or purchase.

9. Payment Methods

Payment may be made by credit card or by other payment methods displayed on the relevant product, service or booking page.

10. Timing of Payment

For credit card payments, payment will be processed when the order or reservation is confirmed.

The actual debit date will depend on the terms and conditions of the customer's credit card issuer.

11. Delivery of Products

For products collected at Coffee Friends, the collection date and time will be shown on the relevant product page or during the ordering process.

For products requiring delivery, the expected shipping schedule will be stated on the relevant product page or during the ordering process.

12. Workshops, Events and Other Services

Workshops, events and other services will be provided on the date and at the time stated on the relevant booking or application page.

13. Venue / Space Rental

The date and time of use, rental fee, conditions of use and other applicable terms will be displayed on the relevant booking or application page.

14. Cancellations, Returns and Refunds

Products

Due to the nature of food and other products, returns or exchanges due to a customer's change of mind are generally not accepted.

If a product is defective, damaged or incorrectly supplied, please contact us promptly after receiving the product. Where Coffee Friends is responsible for the problem, we will arrange an appropriate replacement or refund.

Workshops and Events

Cancellation and refund conditions will be displayed on the relevant workshop or event booking page. Customers should review these conditions before completing their booking.

If a workshop or event is cancelled by Coffee Friends, the participation fee paid by the customer will be refunded.

Venue / Space Rental

Cancellation, booking changes and refund conditions will be subject to the terms displayed on the relevant booking or application page.

15. Other Terms

Individual products or services may have specific sales conditions, terms of use or cancellation conditions. Where such specific conditions apply, the conditions displayed on the relevant product or service page will apply.